At Azeon Wear, we want you to shop with confidence. If you are not satisfied with your purchase, please review our return and refund terms below.
1. Return Eligibility
We accept return requests within 7 days of delivery, subject to the following conditions:
The item must be unused, unwashed, and undamaged
The product must be returned in its original packaging
All tags, labels, and accessories must be intact
The item must be eligible under our return guidelines
2. Non-Returnable Items
Used, washed, or damaged items caused by customer handling
Products returned without original tags or packaging
Customized, altered, or made-to-order items
Innerwear or hygiene-sensitive products, if applicable
Clearance, final sale, or non-returnable promotional items, if marked as such
3. Wrong, Defective, or Damaged Product
If you receive a wrong item, defective product, or visibly damaged package, please contact us as soon as possible with your order details and supporting photos or videos, where applicable.
4. Refund Process
Once your returned item is received and inspected, we will notify you regarding approval or rejection of the refund. If approved, the refund will be processed to the original payment method within 5 to 7 business days. Actual credit time may vary depending on your payment provider or bank.
5. Exchange Policy
Exchanges may be offered for size issues, wrong items, or defective products, subject to stock availability.
6. Return Shipping
Return shipping costs may be borne by the customer unless the return is due to our error, such as wrong product shipment or verified manufacturing defect.
7. Cancellation of Refunds
If the returned product fails inspection or does not meet the return conditions, the refund may be declined and the item may be sent back to the customer.
8. Contact Information
Shop Name: Azeon Wear Website: azeonwear.com Instagram:https://www.instagram.com/azeon_wear Address: Miynganj, District Unnao, Uttar Pradesh, 209870, India
